State Farm® Insurance Agent Vic Jimenez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stepien Scott
June 5, 2026
"Great person,very nice and helpful"
"Thank you for your kind review! We’re glad you had a great experience and that you found our team helpful. We appreciate your support!"
Hadja Souare
May 27, 2026
"State Farm is my first ever insurance and I love it so much especially RoAnn you can always count on her to help you right then and there even when I have questions or concerns over the weekend when she’s not working she always finds a way to help me out and find a solution, she is the absolute best and I wouldn’t trade her for any other person at State Farm"
"Hi Hadja , thank you for taking the time to share your experience. We’re delighted you’ve loved your State Farm coverage—and even more so that RoAnn has been dependable, responsive, and able to find solutions for you whenever questions come up. We’re lucky to have you as a customer!"
George Cook II
May 26, 2026
"The ease of adding a purchased vehicle to my policy was nice. Edie, was very pleasant to talk with!"
"Thank you for your review! We’re glad the process of adding your purchased vehicle to your policy was easy, and we’ll be sure to pass along your kind words to Edie. We appreciate your business!"
Deryk Frole
May 15, 2026
"Always a pleasure to speak with Vic and his team. They do a great job to get you the coverage you need without all the hidden extras. They always look for ways to save you money too."
"Hi Deryk, We've truly enjoyed serving you and your family over the years. Thank you so much for your kind words and the wonderful review. We appreciate your trust and support, and we look forward to continuing to assist you in the future! Best regards, Vic Jimenez"
Lauren
May 7, 2026
"I needed a quote and insurance on the fly and Edie was there to save the day! She was very prompt with assisting me and answering all of my questions regarding coverage. If we decide to get anymore toys, I will be contacting her! Thank you!"
"Hi Lauren, Thanks a ton for the great review! We're so happy Edie could swoop in and save the day for you. Whenever you add more toys or need anything else, just give us a shout—we’ve got your back! Can’t wait to help you again!"
Amy Bateman
April 3, 2026
"As long as my parents have been clients it's amazing how long they made my elderly 78 year old father with Parkinson's disease sit and watt to be towed literally two streets from where he resides, my dad waited 4 hours to be towed and honestly to me that's a little absurd . Always giving different times when I would call to check with eta AFTER the first call. 3rd party or not ,I don't blame them I blame the insurance company . The tow company said you guys should of called them hours ago they had no business at all today . Do better state farm."
"Dear Amy, Thank you for sharing your feedback. We’re truly sorry to hear about your experience with the tow company. Please know that you are always welcome to use any tow service you prefer. Our team member, Edie, was doing her best to assist you and even stayed late after our office closed for Good Friday to help. We understand how frustrating this situation must have been, and we share your concerns. At our agency, we are committed to providing excellent service, and your feedback helps us improve. If you’d like to discuss this further, please feel free to reach out to us directly. Thank you again for bringing this to our attention. Sincerely, Vic Jimenez, Agent"
jaide lehnert
March 17, 2026
"I have always loved working with Vic and Edie. I was feel so SEEN and appreciate how helpful they are. They CLEARLY explain everything and never fail to answer any questions I have. They are personable and honestly just the best! They work fast and efficiently and are so great at giving what’s best for me"
"Thank you so much for your kind words! We truly enjoy working with you and your family. One of the most rewarding parts of our work is seeing young people grow into amazing adults like you. Congratulations on all the wonderful things happening in your life! We look forward to continuing to support you."
Matt Richards
March 9, 2026
"Miss Ann is always super nice everytime I talk to her!"
"Thank you for the positive review. Anne has been with our office for over three years now and has been the perfect fit. She joined us after retiring from a career in customer service, so she definitely has a knack for it. When I shared your kind words with her, she said that you are an easy person to be nice to! Thank you again, Matt."
Rachel May
February 7, 2026
"Moved to Ohio from another state and Edie helped me get my insurance switched over, saved me 200 bucks! She was super friendly and fast, and very thorough when going over my coverage. Thank you so much!"
Nimo Ibrahim
January 2, 2026
"The whole team.is such a kind and thoughtful person. They always go out of their way to help others, and their positive attitude is contagious. I'm so grateful to have them in my life!" "I can't say enough good things about RoAnn They are one of the sweetest and most genuine people I know. They always make me feel appreciated and valued"
Sonia Dotson
December 26, 2025
"I had an unfortunate incident with a deer and State Farm made the entire process smooth & seamless. Specifically, Katie Grubba, who is always there to answer and advise when I have any insurance questions. I’ve sent friends and family her way many times and love that I can trust her to care for our insurance needs and treats our family and referrals like her own family. Also, Caresha Gibbs from the claims loss team was exceptional. Really appreciate the support and attention to detail from both Katie and Caresha."
"Thank you so much for your kind words! Katie truly is a vital part of our team, and we're thrilled to hear that her dedication made a positive impact on your experience. We're grateful to have the opportunity to assist you and resolve your accident. If you ever need anything else, please don't hesitate to reach out!"
vadim vinokur
December 5, 2025
"Vic thank you for taking the time and go over the benefits of State Farm with me at your office!"
"Hi Vadim, It was great to talk to you and get to know you. I am excited for your next step in your career."
Jafar A
November 23, 2025
"Diana is a straight-up legend. She helped me with this whole insurance mess like it was nothing — even answered me on her day off. Give her a raise ASAP 😂."
"Thank you so much for your kind words! We're incredibly lucky to have Diana on our team—she truly goes above and beyond to support our customers, even on her days off. We appreciate you taking the time to share your experience!"
GAIL STILL
November 19, 2025
"Vic and his team are the best. Diana goes above and beyond with her knowledge and support. They take their time when assisting me and answer all my questions. I recommend them to my friends 🧡"
"Gail, we appreciate your trust in us. Our goal is to make it easier for you to navigate the sometimes-confusing world of insurance. We appreciate your business and hope we can continue to help you"
Abi Elizabeth
October 2, 2025
"Diana helped me get a quote for adding a car to our plan! She was amazing! Made everything super clear. She is the best!!"
""Thank you so much for taking the time to leave us a Google review. Diana has truly been a tremendous asset to our team, consistently going above and beyond to provide exceptional service. Her dedication and warm approach make a wonderful difference in our customers’ experience. We’re grateful to have her as part of our team! Vic Jimenez"
Lisa Carmean
May 6, 2025
"I like having a good relationship with my insurance agent, it makes life a lot easier. Thank you Reah. Oh & my most favorite is Ann who's always there to help out with anything. You're the best!!!"
"Dear Lisa, Thank you so much for your kind review! We wholeheartedly agree that a strong relationship is crucial in the insurance industry, and we are fortunate to have a dedicated team that genuinely cares for our customers. We truly appreciate your trust in us for your insurance needs, and please know that we are always here for you. Don’t hesitate to reach out anytime you need assistance! Warm regards, Vic Jimenez"
Carlos Barfield
May 5, 2025
"I would lik to take time and say thank you to the team of state farm agents Columbus Ohio Wilson Ed plus other branches they always keep me in the loop been with them for some years now from Vic to Miss Ann the Communication is always on point and they make me feel like family I love the farm and will always be family"
"Thank you for your feedback! We truly appreciate you taking the time to share your experience. Our team is dedicated to identifying and addressing any small issues on accounts before they turn into larger concerns. Your trust means a lot to us, and we’re here to support you. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Best regards, Vic Jimenez"
MaryDiane Evans
May 2, 2025
"Totally Awesome Service!🎉 This was my 1st time needing to prepay repairs out of state - just to get home. The reimbursement was direct deposited (less deductible) to my checking in only 4 days!! The body repairs are being done locally & the car rental during repair time worked great! Thank you all so much!!"
"Thank you for your kind review! We’re thrilled to hear about your positive experience with us. At State Farm, we strive to deliver the best service possible, especially knowing that our customers may be facing some of the most challenging moments in their lives. Your trust in us is truly valued, and we are here to support you whenever you need assistance. Vic Jimenez"
Check Check
May 2, 2025
"Ro Ann helped us with getting renters insurance and it was simple and easy! Great people!"
"Thank you for the feedback. our goal is to make insurance an easy process. it doesn't have to be complicated. Vic Jimenez"
Alex “Lexi” Baker
May 2, 2025
"Roanne is great to work with. Recommend them"
"I am glad you liked working with RoAnn. We find her very enjoyable to work with as well. If you ever need any of us we are just a call or click away. Vic Jimenez"
Megan Runk
May 2, 2025
"When I decided to switch my insurance Diana was extremely knowledgeable about where I could save money and how to make the best choices for my family. She was very upbeat and patient as I had lots of questions. I am happy and feel secure to have her representing me if I have any issues in the future!"
"Thank you for taking the time to share your feedback! We feel fortunate to have Diana on our team; she consistently goes above and beyond for our customers and is a joy to work with every day. We are committed to maintaining this positive experience for all our clients. If you ever need anything, please don't hesitate to reach out. Vic Jimenez, Agent"
Diana L
May 2, 2025
"This office and staff is dedicated to providing the most outstanding service and products. Stop in and say hello and let them assist you with all of your insurance needs."
Faith Marie
April 29, 2025
"State farm is there.... period"
"Thank you for taking time to give us a review. We always strive to be the best."
Etrac
April 29, 2025
"Worked with RoAnn, made the process super easy and a pleasure to work with! Highly recommend, 5 stars!"
"Thank you for your feedback! We truly appreciate it. RoAnn consistently goes above and beyond to assist our clients, and we feel fortunate to have her on our team. If you have any further needs or questions, please don’t hesitate to reach out. We appreciate your trust in us for your insurance needs. Best regards, Vic Jimenez, Agent"
Gina Brookman
April 29, 2025
"Vic and the team were wonderful to work with after my daughter totaled her car. The entire process was streamlined and efficient.They made a very scary time less scary and I would 100% recommend the entire team and State Farm for all your insurance needs!!! Thank you so much for all you do:-)"
"Thank you for your feedback! We understand that filing a claim can be a stressful experience, and we're glad to hear that you felt calm and satisfied during the process. Your trust in us for your insurance needs means a lot, and we want you to know that we're always here to support you whenever you need assistance. If you have any further questions or need help in the future, please don't hesitate to reach out! Best, Vic Jimenez"